Last updated: June 19, 2026
ChillBuddy ("ChillBuddy," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our Free Dog Anxiety Assessment and related pages, how we use it, how we share it, and the choices you have.
1. Information We Collect
- Information you provide: your name, phone number, email address, and the answers you give in the Assessment (such as your dog's anxiety-related behaviors).
- Information collected automatically: device and usage data, IP address, and information from cookies and similar technologies (including advertising pixels).
2. How We Use Your Information
We use your information to:
- contact you by phone, text/SMS, and email to deliver your results, your free guide, and consultations;
- provide, personalize, and improve our products, content, and services;
- send you informational and marketing communications (you can opt out anytime);
- measure and improve our advertising; and
- comply with our legal obligations.
3. SMS / Text Messaging & Mobile Information
We will not share, sell, rent, or lease your mobile phone number or your SMS opt-in consent with any third parties or affiliates for their own marketing or promotional purposes. We may share mobile information only with service providers that help us operate our calling and messaging program (such as our SMS/telephony platform), solely to deliver the service to you. You can opt out of text messages at any time by replying STOP; reply HELP for help. Message and data rates may apply, and message frequency may vary.
4. How We Share Information
We do not sell your personal information. We share information only with:
- Service providers / processors that operate our funnel and communications on our behalf (for example, our CRM and calling/SMS platform, our website and store platform, and payment processors), under confidentiality obligations;
- Advertising and analytics partners, to measure and improve our ads (for example, conversion measurement) — this does not include your SMS opt-in data;
- Authorities or other parties when required by law.
5. Cookies & Tracking Technologies
We and our partners use cookies, pixels, and similar technologies (including the Meta Pixel and Conversions API) to operate our site, measure performance, and improve advertising. You can control cookies through your browser settings.
6. Your Choices & Rights
Depending on where you live (including Canada/Quebec, the United States, and Australia), you may have the right to access, correct, or delete your personal information, to opt out of marketing, and to withdraw consent. To exercise these rights, contact us at [email protected].
- Texts: reply STOP to opt out.
- Emails: use the unsubscribe link in any message.
- Calls: ask to be added to our do-not-call list.
7. Data Retention
We keep your information for as long as needed to provide our services and for legitimate business or legal purposes, then delete or anonymize it.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.
9. Children's Privacy
Our Assessment is intended for adults (18+) and is not directed to children. We do not knowingly collect personal information from children.
10. International Users
We operate from Canada and may process your information in Canada, the United States, and other countries. By using the Assessment, you consent to the transfer and processing of your information in these locations.
11. Changes to This Policy
We may update this Policy from time to time. The current version will always be posted on this page with the "Last updated" date above.
12. Contact
Questions about this Policy or your information? Contact us at [email protected].